Now that you choose to work in the IT industry, you must register IT certification test and get the IT certificate which will help you to upgrade yourself. What's more important, you can prove that you have mastered greater skills. And then, to take Microsoft MB-230 Practice Exam Fee exam can help you to express your desire. Our MB-230 Practice Exam Fee study materials are famous for its high-efficiency and high-quality. If you buy our MB-230 Practice Exam Fee learning guide, you will find that the exam is just a piece of cake in front of you. After you use Omgzlook Microsoft MB-230 Practice Exam Fee study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands.
Microsoft Dynamics 365 MB-230 So you need not to summarize by yourself.
But our IT elite of Omgzlook and our customers who are satisfied with our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Practice Exam Fee exam software give us the confidence to make such promise. You can free download the part of Microsoft MB-230 Practice Online exam questions and answers Omgzlook provide as an attempt to determine the reliability of our products. I believe you will be very satisfied of our products.
If you worry about your exam, our MB-230 Practice Exam Fee exam training dumps will guide you and make you well preparing，you will pass exam without any doubt. How to find a valid exam dumps providers which can elaborate on how to prepare you properly with more appropriate questions to pass MB-230 Practice Exam Fee exams? Yes, here is your chance to know us. Our products are just suitable for you.
Microsoft MB-230 Practice Exam Fee - It has a strong accuracy and logic.
Most returned customers said that our MB-230 Practice Exam Fee dumps pdf covers the big part of main content of the certification exam. Questions and answers from our MB-230 Practice Exam Fee free download files are tested by our certified professionals and the accuracy of our questions are 100% guaranteed. Please check the free demo of MB-230 Practice Exam Fee braindumps before purchased and we will send you the download link of MB-230 Practice Exam Fee real dumps after payment.
100% guarantee to pass IT certification test. It is the fact which is proved by many more candidates.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
The efficiency and accuracy of our Salesforce Salesforce-AI-Associate learning guide will not let you down. Microsoft PL-300-KR - This is a special IT exam dumps for all candidates. Omgzlook Databricks Databricks-Certified-Professional-Data-Engineer exam preparation begins and ends with your accomplishing this credential goal. As long as you choose our dumps as review tool before the exam, you will have a happy result in Network Appliance NS0-528 exam, which is perfectly obvious. The Salesforce Interaction-Studio-Accredited-Professional preparation products available here are provided in line with latest changes and updates in Salesforce Interaction-Studio-Accredited-Professional syllabus.
Updated: May 28, 2022