Good practice materials like our Microsoft Dynamics 365 Customer Service Functional Consultant study question can educate exam candidates with the most knowledge. Do not make your decisions now will be a pity for good. It is a popular belief that only processional experts can be the leading one to do some adept job. All these years, we have helped tens of thousands of exam candidates achieve success greatly. For all content of our MB-230 New Braindumps Free learning materials are strictly written and tested by our customers as well as the market. We believe you will also competent enough to cope with demanding and professorial work with competence with the help of our MB-230 New Braindumps Free exam braindumps.
Our MB-230 New Braindumps Free exam materials have plenty of advantages.
Microsoft Dynamics 365 MB-230 New Braindumps Free - Microsoft Dynamics 365 Customer Service Functional Consultant You can install it to as many computers as you need as long as the computer is in Windows system. Repeated attempts will sharpen your minds. Maybe our MB-230 Exams Torrent learning quiz is suitable for you.
We have enough confidence in our products, so we can give a 100% refund guarantee to our customers. MB-230 New Braindumps Free exam questions promise that if you fail to pass the exam successfully after purchasing our product, we are willing to provide you with a 100% full refund. Microsoft Dynamics 365 Customer Service Functional Consultant exam tests are a high-quality product recognized by hundreds of industry experts.
Microsoft MB-230 New Braindumps Free - Please make a decision quickly.
Today, in an era of fierce competition, how can we occupy a place in a market where talent is saturated? The answer is a certificate. What the certificate main? All kinds of the test MB-230 New Braindumps Free certification, prove you through all kinds of qualification certificate, it is not hard to find, more and more people are willing to invest time and effort on the MB-230 New Braindumps Free exam guide, because get the test MB-230 New Braindumps Free certification is not an easy thing, so, a lot of people are looking for an efficient learning method. And here, fortunately, you have found the MB-230 New Braindumps Free exam braindumps, a learning platform that can bring you unexpected experiences.
And soon you can get Microsoft certification MB-230 New Braindumps Free exam certificate. The product of Omgzlook not only can 100% guarantee you to pass the exam, but also can provide you a free one-year update service.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
So do not hesitate and buy our MuleSoft MCPA-Level-1 preparation exam, you will benefit a lot from our products. Fortinet FCP_FML_AD-7.4 - Many ambitious IT professionals want to make further improvements in the IT industry and be closer from the IT peak. SAP C_SIGPM_2403 - Each format has distinct strength and shortcomings. You can free download part of Omgzlook's exercises and answers about Microsoft certification CompTIA N10-009 exam as a try, then you will be more confident to choose our Omgzlook's products to prepare your Microsoft certification CompTIA N10-009 exam. App/online version of EMC D-PSC-MN-01 training materials can be suitable to all kinds of equipment or digital devices.
Updated: May 28, 2022