The product we provide with you is compiled by professionals elaborately and boosts varied versions which aimed to help you learn the MB-230 Exam Discount Voucher study materials by the method which is convenient for you. They check the update every day, and we can guarantee that you can get a free update service from the date of purchase. Once you have any questions and doubts about the Microsoft exam questions we will provide you with our customer service before or after the sale, you can contact us if you have question or doubt about our exam materials and the professional personnel can help you solve your issue about using MB-230 Exam Discount Voucher study materials. Our Microsoft Dynamics 365 Customer Service Functional Consultant study questions are suitable for a variety of levels of users, no matter you are in a kind of cultural level, even if you only have high cultural level, you can find in our MB-230 Exam Discount Voucher training materials suitable for their own learning methods. So, for every user of our study materials are a great opportunity, a variety of types to choose from, more and more students also choose our MB-230 Exam Discount Voucher test guide, then why are you hesitating? As long as you set your mind to, as long as you have the courage to try a new life, yearning for life for yourself, then to choose our Microsoft Dynamics 365 Customer Service Functional Consultant study questions, we will offer you in a short period of time effective way to learn, so immediately began to revise it, don't hesitate, let go to do! And we give these discount from time to time, so you should come and buy MB-230 Exam Discount Voucher learning guide more and you will get more rewards accordingly.
Microsoft Dynamics 365 MB-230 Please give us a chance to prove.
If you have any questions and doubts about the Microsoft Dynamics 365 Customer Service Functional Consultant guide torrent we provide before or after the sale, you can contact us and we will send the customer service and the professional personnel to help you solve your issue about using MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Discount Voucher exam materials. So the competitiveness among companies about the study materials is fierce. Luckily, our company masters the core technology of developing the Microsoft Dynamics 365 Customer Service Functional Consultant study materials.
In your every stage of review, our MB-230 Exam Discount Voucher practice prep will make you satisfied. Our MB-230 Exam Discount Voucher exam questions just focus on what is important and help you achieve your goal. With high-quality MB-230 Exam Discount Voucher guide materials and flexible choices of learning mode, they would bring about the convenience and easiness for you.
Microsoft MB-230 Exam Discount Voucher - Need any help, please contact with us again!
In order to pass Microsoft certification MB-230 Exam Discount Voucher exam disposably, you must have a good preparation and a complete knowledge structure. Omgzlook can provide you the resources to meet your need.
Our questions and answers are based on the real exam and conform to the popular trend in the industry. You only need 20-30 hours to learn Microsoft Dynamics 365 Customer Service Functional Consultant exam torrent and prepare the exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
CompTIA CS0-003 - In today's competitive IT profession, if you want to stabilize your own position, you will have to prove your professional knowledge and technology level. To some extent, these Databricks Databricks-Machine-Learning-Associate certificates may determine your future. Lpi 201-450 - Omgzlook's training course has a high quality, which its practice questions have 95% similarity with real examination. There are so many success examples by choosing our Amazon ANS-C01-KR guide quiz, so we believe you can be one of them. Because of its popularity, you can use the Omgzlook Microsoft ISTQB ISTQB-CTFL exam questions and answers to pass the exam.
Updated: May 28, 2022