With the company of our MB-230 Associate Level Test study dumps, you will find the direction of success. There is nothing more exciting than an effective and useful MB-230 Associate Level Test question bank to study with for your coming exam. The sooner you use MB-230 Associate Level Test training materials, the more chance you will pass the MB-230 Associate Level Test exam, and the earlier you get your certificate. There is no chance of losing the exam if you rely on MB-230 Associate Level Test study guides. If you do not get through the exam, you take back your money. you can discover the quality of our exam dumps as well as the varied displays that can give the most convenience than you can ever experience.
Microsoft Dynamics 365 MB-230 The knowledge you have learned is priceless.
You can much more benefited form our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Associate Level Test study guide. To choose us is to choose success! It is an incredible opportunity among all candidates fighting for the desirable exam outcome to have our Reliable MB-230 Practice Questions Download practice materials.
But the MB-230 Associate Level Test test prep we provide are compiled elaborately and it makes you use less time and energy to learn and provide the study materials of high quality and seizes the focus the exam. It lets you master the most information and costs you the least time and energy. The MB-230 Associate Level Test prep torrent we provide will cost you less time and energy.
Microsoft MB-230 Associate Level Test - You must make a decision as soon as possible!
If we waste a little bit of time, we will miss a lot of opportunities. If we miss the opportunity, we will accomplish nothing. Then, life becomes meaningless. Our MB-230 Associate Level Test preparation exam have taken this into account, so in order to save our customer’s precious time, the experts in our company did everything they could to prepare our MB-230 Associate Level Test study materials for those who need to improve themselves quickly in a short time to pass the exam to get the MB-230 Associate Level Test certification.
Next, I will detail the relevant information of our learning materials so that you can have a better understanding of our MB-230 Associate Level Test guide training. Our MB-230 Associate Level Test study tool prepared by our company has now been selected as the secret weapons of customers who wish to pass the exam and obtain relevant certification.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Microsoft DP-203-KR - The clients can use the shortest time to prepare the exam and the learning only costs 20-30 hours. Huawei H13-821_V3.0-ENU - We just want to provide you with the best service. Once their classmates or colleagues need to prepare an exam, they will soon introduce them to choose our Microsoft MB-240 study materials. Palo Alto Networks PCNSE - We are reliable and trustable in this career for more than ten years. But our IBM C1000-168 study guide will offer you the most professional guidance.
Updated: May 28, 2022