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MB-210 PDF DEMO:
QUESTION NO: 1
You receive an email from a customer asking to discuss their need for some of the services and products your company offers.
You need to track this conversation in Microsoft Dynamics 365 and manage this transaction.
Which record should you use to manage this transaction?
A. Opportunity
B. Order
C. Lead
D. Quote
Answer: C
QUESTION NO: 2
You are the sales manager for your company.
You want to trade key performance indicators as well as record activities for all of your clients in order to improve the ratio of, and turn leads into, sales.
Which feature of Microsoft Dynamics 365 will allow you to do this?
A. Email Engagement
B. Relationship Analytics
C. Auto Capture
D. Relationship Assistant
Answer: C
QUESTION NO: 3
You are a Dynamics 365 for Sales administrator. You are setting up a product catalog.
You need to configure the base unit group.
Which quantity or measurement should you configure?
A. the lowest needed to sell the product or service
B. the most frequently used to sell the service
C. the highest needed to sell the product or service
D. the least frequently used to sell the service
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-professional/create- unit-group-add-units
QUESTION NO: 4
You are a Dynamics 365 for Sales administrator.
The sales team is having difficulty locating related products.
You need to make it easier for the sales team to find groups of products that are similar.
What should you use?
A. Related products
B. Product unit groups
C. Product families
D. Product bundles
Answer: A
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/define- related-products-increase-chances-sales
QUESTION NO: 5
You need to be able to export your data to Excel, edit in Excel, and then, once the edits are completed, update the records in Microsoft Dynamics 365 with your changes.
Which two options require Microsoft Dynamics 365 for Outlook to refresh the data in Microsoft
Dynamics 365? Each correct answer presents a complete solution.
A. Export to Dynamic Worksheet
B. Export to Excel Online
C. Export to Dynamic Pivot Table
D. Export to Static Worksheet
Answer: B,D
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Updated: May 28, 2022