You really need our MB-230 Test Preparation practice materials which can work as the pass guarantee. Nowadays, the certification has been one of the criteria for many companies to recruit employees. And in order to obtain the MB-230 Test Preparation certification, taking the MB-230 Test Preparation exam becomes essential. One decision will automatically lead to another decision, we believe our MB-230 Test Preparation guide dump will make you fall in love with our products and become regular buyers. As customer-oriented company, we believe in satisfying the customers at any costs. Obtaining the MB-230 Test Preparation certification is not an easy task.
Microsoft Dynamics 365 MB-230 Just have a try and you will love them!
After the user has purchased our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Preparation learning materials, we will discover in the course of use that our product design is extremely scientific and reasonable. The best way to gain success is not cramming, but to master the discipline and regular exam points of question behind the tens of millions of questions. Our MB-230 Reliable Test Book preparation materials can remove all your doubts about the exam.
So we have tried our best to develop the three packages for you to choose. Now we have free demo of the MB-230 Test Preparation study materials, which can print on papers and make notes. Then windows software of the MB-230 Test Preparation exam questions, which needs to install on windows software.
Microsoft MB-230 Test Preparation - If you do not give up, the next second is hope.
If we redouble our efforts, our dreams will change into reality. Although we might come across many difficulties during pursuing our dreams, we should never give up. If you still have dreams, our MB-230 Test Preparation study materials will help you realize your dreams. Where is a will, there is a way. And our MB-230 Test Preparation exam questions are the exact way which can help you pass the exam and get the certification with ease. Just have a try on our MB-230 Test Preparation practice guide, then you will know you can succeed.
According to the survey, the candidates most want to take Microsoft MB-230 Test Preparation test in the current IT certification exams. Of course, the Microsoft MB-230 Test Preparation certification is a very important exam which has been certified.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
It has been widely recognized that the VMware 2V0-32.24 exam can better equip us with a newly gained personal skill, which is crucial to individual self-improvement in today’s computer era. Fortinet NSE7_PBC-7.2 - What do you know about Omgzlook? Have you ever used Omgzlook exam dumps or heard Omgzlook dumps from the people around you? As professional exam material providers in IT certification exam, Omgzlook is certain the best website you've seen. BCS CTFL4 - The accuracy rate of exam practice questions and answers provided by Omgzlook is very high and they can 100% guarantee you pass the exam successfully for one time. Are you wandering how to pass rapidly CompTIA FC0-U61 certification exam? Omgzlook certification training dumps can help you to achieve your goals. Microsoft certification CompTIA N10-008 exam is an exam concerned by lots of IT professionals.
Updated: May 28, 2022