Our Omgzlook's senior experts are continuing to enhance the quality of our training materials. Omgzlook is a website specifically provide the certification exam information sources for IT professionals. Through many reflects from people who have purchase Omgzlook's products, Omgzlook is proved to be the best website to provide the source of information about certification exam. According to the statistics shown in the feedback chart, the general pass rate for latest MB-230 Test Pass4Sure test prep is 98%, which is far beyond that of others in this field. In recent years, our MB-230 Test Pass4Sure exam guide has been well received and have reached 99% pass rate with all our dedication. Of course, there is no exception in the competitive IT industry.
Microsoft Dynamics 365 MB-230 We understand your itching desire of the exam.
Microsoft Dynamics 365 MB-230 Test Pass4Sure - Microsoft Dynamics 365 Customer Service Functional Consultant Please pay more attention to our website. As a responsible company over ten years, we are trustworthy. In the competitive economy, this company cannot remain in the business for long.
Because the training materials it provides to the IT industry have no-limited applicability. This is the achievement made by IT experts in Omgzlook after a long period of time. They used their knowledge and experience as well as the ever-changing IT industry to produce the material.
Microsoft MB-230 Test Pass4Sure - 100% guarantee to pass IT certification test.
The disparity between our MB-230 Test Pass4Sure practice materials and others are distinct. We strive for perfection all these years and get satisfactory results with concerted cooperation between experts, and all questions points in our MB-230 Test Pass4Sure real exam are devised and written base on the real exam. Do not let other MB-230 Test Pass4Sure study dumps mess up your performance or aggravate learning difficulties. The efficiency and accuracy of our MB-230 Test Pass4Sure learning guide will not let you down.
If you don't want to waste a lot of time and efforts on the exam, you had better select Omgzlook Microsoft MB-230 Test Pass4Sure dumps. Using this certification training dumps can let you improve the efficiency of your studying so that it can help you save much more time.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
Remember that each HP HPE0-V25 exam preparation is built from a common certification foundation.HP HPE0-V25 prepareation will provide the most excellent and simple method to pass your HP HPE0-V25 Certification Exams on the first attempt. As long as you choose our dumps as review tool before the exam, you will have a happy result in Symantec 250-587 exam, which is perfectly obvious. The Symantec 250-586 preparation products available here are provided in line with latest changes and updates in Symantec 250-586 syllabus. Actually, ISM CORe exam really make you anxious. After our unremitting efforts, EMC D-ISM-FN-23 learning guide comes in everybody's expectation.
Updated: May 28, 2022