With our MB-230 Study Dumps study questions for 20 to 30 hours, then you can be confident to pass the exam for sure. Our MB-230 Study Dumps real exam applies to all types of candidates. Buying a set of the MB-230 Study Dumps learning materials is not difficult, but it is difficult to buy one that is suitable for you. Our leading experts aim to provide you the newest information in this field in order to help you to keep pace with the times and fill your knowledge gap. As long as you bought our MB-230 Study Dumps practice engine, you are bound to pass the MB-230 Study Dumps exam for sure. Our advantages of time-saving and efficient can make you no longer be afraid of the MB-230 Study Dumps exam, and you will find more about the benefits of our MB-230 Study Dumps exam questions later on.
Microsoft Dynamics 365 MB-230 So you can take a best preparation for the exam.
Even the proofreading works of the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Study Dumps study materials are complex and difficult. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our MB-230 Study Dumps study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the MB-230 Study Dumps exam braindumps and how we changed their life by helping them get the MB-230 Study Dumps certification.
Microsoft MB-230 Study Dumps - So you have no reason not to choose it.
Each of us is dreaming of being the best, but only a few people take that crucial step. The key step is to work hard to make yourself better. Our MB-230 Study Dumps study materials may become your right man. Perhaps you have heard of our MB-230 Study Dumps exam braindumps. A lot of our loyal customers are very familiar with their characteristics. And our MB-230 Study Dumps learning quiz have become a very famous brand in the market and praised for the best quality.
it can help you to pass the IT exam. With the Omgzlook's Microsoft MB-230 Study Dumps exam training materials, you will have better development in the IT industry.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
We are constantly improving and just want to give you the best Cisco 400-007 learning braindumps. APMG-International AgileBA-Foundation - It will help us to pass the exam successfully. As long as you use Fortinet NSE7_PBC-7.2 learning materials and get a Fortinet NSE7_PBC-7.2 certificate, you will certainly be appreciated by the leaders. ASQ CQE - If you are an IT staff, it will be your indispensable training materials. The system of WGU Managing-Human-Capital test guide will keep track of your learning progress in the whole course.
Updated: May 28, 2022