Omgzlook try hard to makes MB-230 Simulator Free exam preparation easy with its several quality features. Our MB-230 Simulator Free exam dumps come with 100% refund assurance. We are dedicated to your accomplishment, hence pledges you victory in MB-230 Simulator Free exam in a single attempt. More than 99% students who use our MB-230 Simulator Free exam material passed the exam and successfully obtained the relating certificate. This undoubtedly means that if you purchased MB-230 Simulator Free exam guide and followed the information we provided you, you will have a 99% chance of successfully passing the exam. It is better than MB-230 Simulator Free dumps questions.
Microsoft Dynamics 365 MB-230 It can help you to pass the exam successfully.
With our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Simulator Free learning materials, you can spend less time but learn more knowledge than others. Only Omgzlook can guarantee you 100% success. Omgzlook allows you to have a bright future.
In order to facilitate the user's offline reading, the MB-230 Simulator Free study braindumps can better use the time of debris to learn, especially to develop PDF mode for users. In this mode, users can know the MB-230 Simulator Free prep guide inside the learning materials to download and print, easy to take notes on the paper, and weak link of their memory, at the same time, every user can be downloaded unlimited number of learning, greatly improve the efficiency of the users with our MB-230 Simulator Free exam questions. Or you will forget the so-called good, although all kinds of digital device convenient now we read online, but many of us are used by written way to deepen their memory patterns.
Microsoft MB-230 Simulator Free - So, hurry to take action.
Our windows software and online test engine of the MB-230 Simulator Free exam questions are suitable for all age groups. At the same time, our operation system is durable and powerful. So you totally can control the MB-230 Simulator Free study materials flexibly. It is enough to wipe out your doubts now. If you still have suspicions, please directly write your questions and contact our online workers. And we will give you the most professions suggestions on our MB-230 Simulator Free learning guide.
Many times getting a right method is important and more efficient than spending too much time and money in vain. Our Omgzlook team devote themselves to studying the best methods to help you pass MB-230 Simulator Free exam certification.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Now let's take a look at why a worthy product of your choice is our Salesforce ANC-201 actual exam. What we have done is to make you more confident in Salesforce DEX-403 exam. WGU Managing-Human-Capital - When choosing a product, you will be entangled. While others are playing games online, you can do online Fortinet FCP_FML_AD-7.4 exam questions. SAP C-TS462-2022-KR - However, we believe that with the excellent quality and good reputation of our study materials, we will be able to let users select us in many products.
Updated: May 28, 2022