Our MB-230 Sample Questions training dumps are deemed as a highly genius invention so all exam candidates who choose our MB-230 Sample Questions exam questions have analogous feeling that high quality our practice materials is different from other practice materials in the market. So our MB-230 Sample Questions study braindumps are a valuable invest which cost only tens of dollars but will bring you permanent reward. So many our customers have benefited form our MB-230 Sample Questions preparation quiz, so will you! Omgzlook practice test materials are used with no problem. Using Omgzlook exam dumps, you will achieve success. Our MB-230 Sample Questions learning quiz is a salutary guidance helping you achieve success.
Microsoft Dynamics 365 MB-230 Many customers may be doubtful about our price.
Even if you have a week foundation, I believe that you will get the certification by using our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Sample Questions study materials. Our exam questions just need students to spend 20 to 30 hours practicing on the platform which provides simulation problems, can let them have the confidence to pass the MB-230 Accurate Study Material exam, so little time great convenience for some workers. It must be your best tool to pass your exam and achieve your target.
You are the best and unique in the world. Just be confident to face new challenge! As the old saying tells that, he who doesn't go advance will lose his ground.
You will never worry about the Microsoft MB-230 Sample Questions exam.
To cope with the fast growing market, we will always keep advancing and offer our clients the most refined technical expertise and excellent services about our MB-230 Sample Questions exam questions. In the meantime, all your legal rights will be guaranteed after buying our MB-230 Sample Questions study materials. For many years, we have always put our customers in top priority. Not only we offer the best MB-230 Sample Questions training prep, but also our sincere and considerate attitude is praised by numerous of our customers.
So we never stop the pace of offering the best services and MB-230 Sample Questions practice materials for you. Tens of thousands of candidates have fostered learning abilities by using our MB-230 Sample Questions Learning materials you can be one of them definitely.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Even the SAP C-S4TM-2023 test syllabus is changing every year; our experts still have the ability to master the tendency of the important knowledge as they have been doing research in this career for years. Our IIA IIA-CHAL-QISA study materials provide a promising help for your IIA IIA-CHAL-QISA exam preparation whether newbie or experienced exam candidates are eager to have them. As is known to us, our company has promised that the CompTIA N10-008 exam braindumps from our company will provide more than 99% pass guarantee for all people who try their best to prepare for the exam. So grapple with this chance, our CompTIA 220-1101 learning materials will not let you down. we can claim that with our Juniper JN0-280 practice engine for 20 to 30 hours, you will be quite confident to pass the exam.
Updated: May 28, 2022