You will feel convenient if you buy our product not only because our MB-230 Passing Score exam prep is of high pass rate but also our service is also perfect. What’s more, our update can provide the latest and most useful MB-230 Passing Score exam guide to you, in order to help you learn more and master more. We provide great customer service before and after the sale and different versions for you to choose, you can download our free demo to check the quality of our MB-230 Passing Score guide torrent. In order to give you a basic understanding of our various versions on our MB-230 Passing Score exam questions, each version offers a free trial. So there are three free demos of our MB-230 Passing Score exam materials. By keeping minimizing weak points and maiming strong points, our MB-230 Passing Score exam materials are nearly perfect for you to choose.
MB-230 Passing Score had a deeper impact on our work.
Microsoft Dynamics 365 MB-230 Passing Score - Microsoft Dynamics 365 Customer Service Functional Consultant Our product boosts many advantages and it is worthy for you to buy it. However, the exam is very difficult for a lot of people. Especially if you do not choose the correct study materials and find a suitable way, it will be more difficult for you to pass the exam and get the MB-230 New Braindumps Sheet related certification.
Our company has the highly authoritative and experienced team. In order to let customers enjoy the best service, all MB-230 Passing Score exam prep of our company were designed by hundreds of experienced experts. Our MB-230 Passing Score test questions will help customers learn the important knowledge about exam.
Microsoft MB-230 Passing Score - And it deserves you to have a try!
Omgzlook is a website to provide IT certification exam training tool for people who attend IT certification exam examinee. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions. IN a short time of using Omgzlook's simulation test, you can 100% pass the exam. So spending a small amount of time and money in exchange for such a good result is worthful. Please add Omgzlook's training tool in your shopping cart now.
Everything is changing so fast. So do not reject challenging new things.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
ISACA CISA - These training products to help you pass the exam, we guarantee to refund the full purchase cost. And we always have a very high hit rate on the Salesforce DEX-403 study guide by our customers for our high pass rate is high as 98% to 100%. Omgzlook Microsoft Avaya 72301X exammaterials can not only help you save a lot of time. Juniper JN0-280 - A lot of our loyal customers are very familiar with their characteristics. SAP C_SIGDA_2403 - We are through thick and thin with you and to accept this challenge together.
Updated: May 28, 2022