And you can free download the demos of the MB-230 Mock Exam learning quiz. Usually, the questions of the real exam are almost the same with our MB-230 Mock Exam exam questions. So you just need to memorize our correct questions and answers of the MB-230 Mock Exam study materials. Our website offers you the most comprehensive MB-230 Mock Exam study guide for the actual test and the best quality service for aftersales. Our customers can easily access and download the MB-230 Mock Exam dumps pdf on many electronic devices including computer, laptop and Mac. You can take advantage of the certification.
Microsoft Dynamics 365 MB-230 Also it is good for releasing pressure.
Microsoft Dynamics 365 MB-230 Mock Exam - Microsoft Dynamics 365 Customer Service Functional Consultant Those considerate services are thoughtful for your purchase experience and as long as you need us, we will solve your problems. These MB-230 New Exam Camp Free exam questions dumps are of high quality and are designed for the convenience of the candidates. These are based on the MB-230 New Exam Camp Free Exam content that covers the entire syllabus.
It is a popular belief that only processional experts can be the leading one to do some adept job. And similarly, only high quality and high accuracy MB-230 Mock Exam exam questions like ours can give you confidence and reliable backup to get the certificate smoothly because our experts have extracted the most frequent-tested points for your reference. Good practice materials like our Microsoft Dynamics 365 Customer Service Functional Consultant study question can educate exam candidates with the most knowledge.
Microsoft MB-230 Mock Exam - We strongly advise you to have a brave attempt.
Microsoft Dynamics 365 Customer Service Functional Consultant exam tests are a high-quality product recognized by hundreds of industry experts. Over the years, MB-230 Mock Exam exam questions have helped tens of thousands of candidates successfully pass professional qualification exams, and help them reach the peak of their career. It can be said that MB-230 Mock Exam test guide is the key to help you open your dream door. We have enough confidence in our products, so we can give a 100% refund guarantee to our customers. MB-230 Mock Exam exam questions promise that if you fail to pass the exam successfully after purchasing our product, we are willing to provide you with a 100% full refund.
With our MB-230 Mock Exam exam braindumps, you can not only learn the specialized knowledge of this subject to solve the problems on the work, but also you can get the MB-230 Mock Exam certification to compete for a higher position. It is time for you to plan your life carefully.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
The procedures of buying our SAP C-SAC-2402 study materials are simple and save the clients’ time. In order to survive in the society and realize our own values, learning our SAP P-SAPEA-2023 practice engine is the best way. Cisco 200-901 - Today, in an era of fierce competition, how can we occupy a place in a market where talent is saturated? The answer is a certificate. And soon you can get Microsoft certification Salesforce Mobile-Solutions-Architecture-Designer exam certificate. So do not hesitate and buy our Microsoft MB-330 preparation exam, you will benefit a lot from our products.
Updated: May 28, 2022