We will provide you with professional advice before you buy our MB-230 Lab Questions guide materials. If you have problems in the process of using our MB-230 Lab Questions study questions, as long as you contact us anytime and anywhere, we will provide you with remote assistance until that all the problems on our MB-230 Lab Questions exam braindumps are solved. When you send us a message, we will reply immediately and we will never waste your precious time on studying our MB-230 Lab Questions practice quiz. Are you trying to pass the MB-230 Lab Questions exam to get the longing MB-230 Lab Questions certification? As we know, there are a lot of the advantages of the certification, such as higher salaries, better job positions and so on. Perhaps at this moment, you need the help of our MB-230 Lab Questions study materials. Also, the system will deduct the relevant money.
Microsoft Dynamics 365 MB-230 We understand your itching desire of the exam.
Microsoft Dynamics 365 MB-230 Lab Questions - Microsoft Dynamics 365 Customer Service Functional Consultant Please pay more attention to our website. As a responsible company over ten years, we are trustworthy. In the competitive economy, this company cannot remain in the business for long.
They used their knowledge and experience as well as the ever-changing IT industry to produce the material. The effect of Omgzlook's Microsoft MB-230 Lab Questions exam training materials is reflected particularly good by the use of the many candidates. If you participate in the IT exam, you should not hesitate to choose Omgzlook's Microsoft MB-230 Lab Questions exam training materials.
Microsoft MB-230 Lab Questions - And you can pass the exam successfully.
With the help of MB-230 Lab Questions guide questions, you can conduct targeted review on the topics which to be tested before the exam, and then you no longer have to worry about the problems that you may encounter a question that you are not familiar with during the exam. With MB-230 Lab Questions learning materials, you will not need to purchase any other review materials. Please be assured that with the help of MB-230 Lab Questions learning materials, you will be able to successfully pass the exam.
And then, to take Microsoft MB-230 Lab Questions exam can help you to express your desire. Don't worry.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Our Cisco 300-710 study materials are famous for its high-efficiency and high-quality. After you use Omgzlook Microsoft PMI PMP-KR study guide, you not only can pass the exam at the first attempt, also can master the skills the exam demands. If you have problems with your installation or use on our SAP C_C4H320_34 training guide, our 24 - hour online customer service will resolve your trouble in a timely manner. Salesforce MuleSoft-Integration-Architect-I - Instead of blindly studying relevant knowledge the exam demands, you can do some valuable questions. ISC CISSP - Simplified language allows candidates to see at a glance.
Updated: May 28, 2022