Omgzlook will provide good training tools for your Microsoft certification MB-230 Instant Discount exam and help you pass Microsoft certification MB-230 Instant Discount exam. If you see other websites provide relevant information to the website, you can continue to look down and you will find that in fact the information is mainly derived from our Omgzlook. Our Omgzlook provide the most comprehensive information and update fastest. Great concentrative progress has been made by our company, who aims at further cooperation with our candidates in the way of using our MB-230 Instant Discount exam engine as their study tool. Owing to the devotion of our professional research team and responsible working staff, our MB-230 Instant Discount training materials have received wide recognition and now, with more people joining in the MB-230 Instant Discount exam army, we has become the top-raking MB-230 Instant Discount training materials provider in the international market. A lot of people who participate in the IT professional certification exam was to use Omgzlook's practice questions and answers to pass the exam, so Omgzlook got a high reputation in the IT industry.
Microsoft Dynamics 365 MB-230 It can help you to pass the exam successfully.
Just think of that after you get the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Instant Discount certification, you will have a lot of opportunities of going to biger and better company and getting higher incomes! And allows you to work in the field of information technology with high efficiency. You have seen Omgzlook's Microsoft MB-230 Test Certification Cost exam training materials, it is time to make a choice.
In order to facilitate the user's offline reading, the MB-230 Instant Discount study braindumps can better use the time of debris to learn, especially to develop PDF mode for users. In this mode, users can know the MB-230 Instant Discount prep guide inside the learning materials to download and print, easy to take notes on the paper, and weak link of their memory, at the same time, every user can be downloaded unlimited number of learning, greatly improve the efficiency of the users with our MB-230 Instant Discount exam questions. Or you will forget the so-called good, although all kinds of digital device convenient now we read online, but many of us are used by written way to deepen their memory patterns.
Microsoft MB-230 Instant Discount - So try to trust us.
Have you signed up for Microsoft MB-230 Instant Discount exam? Will masses of reviewing materials and questions give you a headache? Omgzlook can help you to solve this problem. It is absolutely trustworthy website. Only if you choose to use exam dumps Omgzlook provides, you can absolutely pass your exam successfully. You spend lots of time on these reviewing materials you don't know whether it is useful to you, rather than experiencing the service Omgzlook provides for you. So, hurry to take action.
Our windows software and online test engine of the MB-230 Instant Discount exam questions are suitable for all age groups. At the same time, our operation system is durable and powerful.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Our Omgzlook team devote themselves to studying the best methods to help you pass Amazon SOA-C02-KR exam certification. Secondly, the price of our CIPS L3M2 learning guide is quite favourable than the other websites'. What we have done is to make you more confident in EC-COUNCIL ECSS exam. EMC D-CI-DS-23 - When choosing a product, you will be entangled. While others are playing games online, you can do online CWNP CWNA-109 exam questions.
Updated: May 28, 2022