With our products, you will soon feel the happiness of study. Thanks to our diligent experts, wonderful study tools are invented for you to pass the MB-230 Exam Dumps exam. You can try the demos first and find that you just can't stop studying if you use our MB-230 Exam Dumps training guide. All study materials from our company are designed by a lot of experts and professors. In addition, these experts and professors from our company are responsible for constantly updating the MB-230 Exam Dumps guide questions. You can save much time and money to do other things what meaningful.
You can ask anyone who has used MB-230 Exam Dumps actual exam.
Microsoft Dynamics 365 MB-230 Exam Dumps - Microsoft Dynamics 365 Customer Service Functional Consultant This greatly improves the students' availability of fragmented time. In short, you will find the convenience and practicality of our MB-230 Valid Test Dumps Questions quiz guide in the process of learning. We will also continue to innovate and improve functions to provide you with better services.
We are convinced that our MB-230 Exam Dumps exam questions can help you gain the desired social status and thus embrace success. The competition in today's society is the competition of talents. Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough.
Microsoft MB-230 Exam Dumps - Our workers have checked for many times.
Our experts are researchers who have been engaged in professional qualification MB-230 Exam Dumps exams for many years and they have a keen sense of smell in the direction of the examination. Therefore, with our MB-230 Exam Dumps study materials, you can easily find the key content of the exam and review it in a targeted manner so that you can successfully pass the MB-230 Exam Dumps exam. We have free demos of the MB-230 Exam Dumps exam materials that you can try before payment.
Our MB-230 Exam Dumps study materials are designed carefully. We have taken all your worries into consideration.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Our service staff will help you solve the problem about the ISTQB CT-AI training materials with the most professional knowledge and enthusiasm. CompTIA N10-009 - Once the pay is done, our customers will receive an e-mail from our company. First of all, if you are not sure about the Salesforce MuleSoft-Integration-Associate exam, the online service will find the most accurate and all-sided information for you, so that you can know what is going on about all about the exam and make your decision to buy Salesforce MuleSoft-Integration-Associate study guide or not. Omgzlook's experienced IT experts through their extensive experience and professional IT expertise have come up with IT certification exam study materials to help people pass Microsoft Certification IAPP CIPT exam successfully. Huawei H19-412_V1.0 - Our company gives priority to the satisfaction degree of the clients and puts the quality of the service in the first place.
Updated: May 28, 2022