Once you decide to purchase our MB-230 Exam Cost learning materials, we will also provide you with all-day service. If you have any questions, you can contact our specialists. We will provide you with thoughtful service. There are MB-230 Exam Cost real questions available for our candidates with accurate answers and detailed explanations. We are ready to show you the most reliable MB-230 Exam Cost pdf vce and the current exam information for your preparation of the test. By the way, the MB-230 Exam Costcertificate is of great importance for your future and education.
Microsoft Dynamics 365 MB-230 Their efficiency has far beyond your expectation!
If you try on our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Cost exam braindumps, you will be very satisfied with its content and design. It is fast and convenient out of your imagination. Unlike other kinds of exam files which take several days to wait for delivery from the date of making a purchase, our MB-230 Latest Exam Price study materials can offer you immediate delivery after you have paid for them.
Using our products does not take you too much time but you can get a very high rate of return. Our MB-230 Exam Cost quiz guide is of high quality, which mainly reflected in the passing rate. We can promise higher qualification rates for our MB-230 Exam Cost exam question than materials of other institutions.
Microsoft MB-230 Exam Cost - No company in the field can surpass us.
Our MB-230 Exam Cost exam questions just focus on what is important and help you achieve your goal. With high-quality MB-230 Exam Cost guide materials and flexible choices of learning mode, they would bring about the convenience and easiness for you. Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. In your every stage of review, our MB-230 Exam Cost practice prep will make you satisfied.
Because, after all, MB-230 Exam Cost is a very important certified exam of Microsoft. But MB-230 Exam Cost exam is not so simple.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Our CompTIA N10-008 learning materials are just staring points for exam candidates, and you may meet several challenging tasks or exams in the future about computer knowledge, we can still offer help. In order to pass Microsoft certification Salesforce Sales-Cloud-Consultant exam disposably, you must have a good preparation and a complete knowledge structure. SAP C_ABAPD_2309 - Many people, especially the in-service staff, are busy in their jobs, learning, family lives and other important things and have little time and energy to learn and prepare the exam. SAP P_S4FIN_2023 - It can help a lot of people achieve their dream. Google Professional-Cloud-Network-Engineer - For a better understanding of their features, please follow our website and try on them.
Updated: May 28, 2022