Besides, the price of our MB-230 Exam Braindumps learning guide is very favourable even the students can afford it. By resorting to our MB-230 Exam Braindumps exam materials, we can absolutely reap more than you have imagined before. We have clear data collected from customers who chose our MB-230 Exam Braindumps practice braindumps, and the passing rate is 98-100 percent. Omgzlook Microsoft MB-230 Exam Braindumps exam training materials will be the first step of your achievements. With it, you will be pass the Microsoft MB-230 Exam Braindumps exam certification which is considered difficult by a lot of people. And we are grimly determined and confident in helping you.
Microsoft Dynamics 365 MB-230 Then join our preparation kit.
The combination of MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Braindumps Exam practice software and PDF Questions and Answers make the preparation easier and increase the chances to get higher score in the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Exam Braindumps exam. What most useful is that PDF format of our MB-230 Valid Exam Questions Explanations exam materials can be printed easily, you can learn it everywhere and every time you like. It is really convenient for candidates who are busy to prepare the exam.
Omgzlook is the best platform, which offers braindumps for MB-230 Exam Braindumps Certification exam duly prepared by experts. Our MB-230 Exam Braindumps exam material is good to MB-230 Exam Braindumps pass exam in a week. Now you can become MB-230 Exam Braindumpscertified professional with Dumps preparation material.
Microsoft MB-230 Exam Braindumps - Also, they have respect advantages.
With many advantages such as immediate download, simulation before the real exam as well as high degree of privacy, our MB-230 Exam Braindumps actual exam survives all the ordeals throughout its development and remains one of the best choices for those in preparation for MB-230 Exam Braindumps exam. Many people have gained good grades after using our MB-230 Exam Braindumps real dumps, so you will also enjoy the good results. Don’t hesitate any more. Time and tide wait for no man. Come and buy our MB-230 Exam Braindumps exam questions!
However, how to pass Microsoft certification MB-230 Exam Braindumps exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. In Omgzlook we provide the MB-230 Exam Braindumps certification exam training tools to help you pass the exam successfully.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
To pass the exam in limited time, you will find it as a piece of cake with the help of our Fortinet FCP_FML_AD-7.4 study engine! Huawei H13-611_V5.0 - Through so many feedbacks of these products, our Omgzlook products prove to be trusted. They are abundant and effective enough to supply your needs of the Salesforce Salesforce-Contact-Center exam. WGU Managing-Human-Capital - If you fail to pass the exam, Omgzlook will full refund to you. Juniper JN0-649 - Besides, you can take notes on it whenever you think of something important.
Updated: May 28, 2022