After buying our MB-230 Certified Questions latest material, the change of gaining success will be over 98 percent. Many exam candidates ascribe their success to our MB-230 Certified Questions real questions and become our regular customers eventually. Rather than blindly assiduous hardworking for amassing knowledge of computer, you can achieve success skillfully. At present, artificial intelligence is developing so fast. So machines inevitably grow smarter and more agile. And our MB-230 Certified Questions training materials have the function to remember and correct your errors.
Microsoft Dynamics 365 MB-230 We guarantee you 100% to pass the exam.
Microsoft Dynamics 365 MB-230 Certified Questions - Microsoft Dynamics 365 Customer Service Functional Consultant Besides, it can all the time provide what you want. So that you can know the Omgzlook's exam material is real and effective. As we all know, in the era of the popularity of the Internet, looking for information is a very simple thing.
Having a Microsoft MB-230 Certified Questions certification can enhance your employment prospects,and then you can have a lot of good jobs. Omgzlook is a website very suitable to candidates who participate in the Microsoft certification MB-230 Certified Questions exam. Omgzlook can not only provide all the information related to the Microsoft certification MB-230 Certified Questions exam for the candidates, but also provide a good learning opportunity for them.
Microsoft Microsoft MB-230 Certified Questions exam is very popular in IT field.
If you feel unconfident in self-preparation for your MB-230 Certified Questions test and want to get professional aid of questions and answers, Omgzlook MB-230 Certified Questions test questions materials will guide you and help you to pass the certification exams in one shot. If you want to know our MB-230 Certified Questions test questions materials, you can download our free demo now. Our demo is a small part of the complete charged version. Also you can ask us any questions about MB-230 Certified Questions exam any time as you like.
Within a year, only if you would like to update the materials you have, you will get the newer version. With the dumps, you can pass Microsoft MB-230 Certified Questions test with ease and get the certificate.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Excellent Microsoft CompTIA CV0-003 study guide make candidates have clear studying direction to prepare for your test high efficiently without wasting too much extra time and energy. Certainly, we ensure that each version of EMC D-MSS-DS-23 exam materials will be helpful and comprehensive. Firstly we provide one-year service warranty for every buyer who purchased Huawei H28-155_V1.0 valid exam collection materials. Our Omgzlook has been focusing on the changes of Salesforce Data-Cloud-Consultant exam and studying in the exam, and now what we offer you is the most precious Salesforce Data-Cloud-Consultant test materials. And we guarantee that if you failed the certification exam with our ARDMS SPI pdf torrent, we will get your money back to reduce your loss.
Updated: May 28, 2022