We own the profession experts on compiling the MB-230 Cert Test practice questions and customer service on giving guide on questions from our clients. Our MB-230 Cert Test preparation materials contain three versions: the PDF, the Software and the APP online. They give you different experience on trying out according to your interests and hobbies. They are the versions of the PDF, Software and APP online. You can choose the one which is your best suit of our MB-230 Cert Test study materials according to your study habits. It's economical for a company to buy it for its staff.
Microsoft Dynamics 365 MB-230 We strongly advise you to have a brave attempt.
Microsoft Dynamics 365 MB-230 Cert Test - Microsoft Dynamics 365 Customer Service Functional Consultant Microsoft Dynamics 365 Customer Service Functional Consultant exam tests are a high-quality product recognized by hundreds of industry experts. After all, you have to make money by yourself. If you want to find a desirable job, you must rely on your ability to get the job.
Because the most clients may be busy in their jobs or other significant things, the time they can spare to learn our MB-230 Cert Test learning guide is limited and little. But if the clients buy our MB-230 Cert Test training quiz they can immediately use our product and save their time. And the quality of our exam dumps are very high!
Microsoft MB-230 Cert Test - You may try it!
Everyone has a utopian dream in own heart. Dreams of imaginary make people feel disheartened. In fact, as long as you take the right approach, everything is possible. You can pass the Microsoft MB-230 Cert Test exam easily. Why? Because you have Omgzlook's Microsoft MB-230 Cert Test exam training materials. Omgzlook's Microsoft MB-230 Cert Test exam training materials are the best training materials for IT certification. It is famous for the most comprehensive and updated by the highest rate. It also can save time and effort. With it, you will pass the exam easily. If you pass the exam, you will have the self-confidence, with the confidence you will succeed.
Nowadays the requirements for jobs are higher than any time in the past. The job-hunters face huge pressure because most jobs require both working abilities and profound major knowledge.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
APMG-International AgileBA-Foundation - Because Omgzlook exam dumps contain all questions you can encounter in the actual exam, all you need to do is to memorize these questions and answers which can help you 100% pass the exam. However, our Huawei H13-334_V1.0 training materials can offer better condition than traditional practice materials and can be used effectively. Microsoft MB-230 - Even if the exam is very hard, many people still choose to sign up for the exam. Juniper JN0-649 - So we make great contribution both to line and customers greatly. Once you purchased our SAP C-TS4FI-2023 exam dump, we will try our best to help you pass SAP C-TS4FI-2023 exam.
Updated: May 28, 2022