Once you find it unsuitable for you, you can choose other types of the study materials. You will never be forced to purchase our MB-230 Braindumps Pdf test answers. Just make your own decisions. They are the versions of the PDF, Software and APP online. If you visit our website on our MB-230 Braindumps Pdf exam braindumps, then you may find that there are the respective features and detailed disparities of our MB-230 Braindumps Pdf simulating questions. In addition to the lack of effort, you may also not make the right choice on our MB-230 Braindumps Pdf exam questions.
Microsoft Dynamics 365 MB-230 The free demo has three versions.
Omgzlook's Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Braindumps Pdf exam training materials is a very good training materials. Where is a will, there is a way. And our MB-230 Valid Exam Tutorial exam questions are the exact way which can help you pass the exam and get the certification with ease.
Of course, the Microsoft MB-230 Braindumps Pdf certification is a very important exam which has been certified. In addition, the exam qualification can prove that you have high skills. However, like all the exams, Microsoft MB-230 Braindumps Pdf test is also very difficult.
Microsoft MB-230 Braindumps Pdf - With it, you will get a different life.
Our MB-230 Braindumps Pdf real dumps has received popular acceptance worldwide with tens of thousands of regular exam candidates who trust our proficiency. Up to now, the passing rate is 98 to 100 percent. What made our MB-230 Braindumps Pdf study guide so amazing? The answer that we only supply the latest and valid MB-230 Braindumps Pdf exam braindumps for our customers and first-class after-sales services come after the first-class MB-230 Braindumps Pdf learning engine. We're also widely praised by our perfect services.
Omgzlook of Microsoft MB-230 Braindumps Pdf exam materials is the source of your success. With this training materials, you will speed up the pace of success, and you will be more confident.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Moreover, if you end up the cooperation between us,we have the responsibility to delete your personal information on ISTQB ISTQB-CTFL exam prep. Huawei H19-438_V1.0 - Of course, when you are seeking for exam materials, it is certain that you will find many different materials. Our SAP C_BW4H_214 study guide provides free trial services, so that you can learn about some of our topics and how to open the software before purchasing. Palo Alto Networks PSE-Strata - This is because IT experts can master the question point well, so that all questions the candidates may come across in the actual test are included in Omgzlook exam dumps. Most of these questions are likely to appear in the Docker DCA real exam.
Updated: May 28, 2022