Our design and research on our MB-230 Best Vce exam dumps are totally based on offering you the best help. We hope that learning can be a pleasant and relaxing process. If you really want to pass the MB-230 Best Vce exam and get the certificate, just buy our MB-230 Best Vce study guide. If you buy our MB-230 Best Vce study tool successfully, you will have the right to download our MB-230 Best Vce exam torrent in several minutes, and then you just need to click on the link and log on to your website’s forum, you can start to learn our MB-230 Best Vce question torrent. We believe the operation is very convenient for you, and you can operate it quickly. All MB-230 Best Vce actual exams are 100 percent assured.
Because it can help you prepare for the MB-230 Best Vce exam.
We boost professional expert team to organize and compile the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Best Vce training guide diligently and provide the great service. However, we need to realize that the genius only means hard-working all one’s life. It means that if you do not persist in preparing for the Trustworthy MB-230 Exam Torrent exam, you are doomed to failure.
If you purchase our MB-230 Best Vce preparation questions, it will be very easy for you to easily and efficiently find the exam focus. More importantly, if you take our products into consideration, our MB-230 Best Vce study materials will bring a good academic outcome for you. At the same time, we believe that our MB-230 Best Vce training quiz will be very useful for you to have high quality learning time during your learning process.
Microsoft MB-230 Best Vce - After all, no one can steal your knowledge.
Keep making progress is a very good thing for all people. If you try your best to improve yourself continuously, you will that you will harvest a lot, including money, happiness and a good job and so on. The MB-230 Best Vce preparation exam from our company will help you keep making progress. Choosing our MB-230 Best Vce study material, you will find that it will be very easy for you to overcome your shortcomings and become a persistent person. Our MB-230 Best Vce exam dumps will lead you to success!
Do not worry, in order to help you solve your problem and let you have a good understanding of our MB-230 Best Vce study practice dump, the experts and professors from our company have designed the trial version for all people. You can have a try of using the MB-230 Best Vce prep guide from our company before you purchase it.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
With the help of our Network Appliance NS0-404 training guide, your dream won’t be delayed anymore. SAP P_SAPEA_2023 - Because our study materials have the enough ability to help you improve yourself and make you more excellent than other people. You can download our IBM S1000-007 exam guide with assurance. After you use our products, our Salesforce Salesforce-AI-Associate study materials will provide you with a real test environment before the Salesforce Salesforce-AI-Associate exam. SAP C_C4H320_34 - However, when asked whether the Microsoft latest dumps are reliable, costumers may be confused.
Updated: May 28, 2022