Though our MB-230 Quiz training guide is proved to have high pass rate, but If you try our MB-230 Quiz exam questions but fail in the final exam, we can refund the fees in full only if you provide us with a transcript or other proof that you failed the exam. We believe that our business will last only if we treat our customers with sincerity and considerate service. So, please give the MB-230 Quiz study materials a chance to help you. According to the needs of all people, the experts and professors in our company designed three different versions of the MB-230 Quiz study materials for all customers. The three versions are very flexible for all customers to operate. Especially for those time-sensitive and busy candidates, all three versions of MB-230 Quiz practice materials can be chosen based on your preference.
Microsoft Dynamics 365 MB-230 I wish you good luck.
Omgzlook website is fully equipped with resources and the questions of Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Quiz exam, it also includes the Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Quiz exam practice test. If you use Omgzlook'straining program, you can 100% pass the exam. If you fail the exam, we will give a full refund to you.
It is a professional exam materials that the IT elite team specially tailored for you. Passed the exam certification in the IT industry will be reflected in international value. There are many dumps and training materials providers that would guarantee you pass the Microsoft MB-230 Quiz exam.
Microsoft MB-230 Quiz - We absolutely protect the interests of consumers.
Are you worrying about how to pass Microsoft MB-230 Quiz test? Now don't need to worry about the problem. Omgzlook that committed to the study of Microsoft MB-230 Quiz certification exam for years has a wealth of experience and strong exam dumps to help you effectively pass your exam. Whether to pass the exam successfully, it consists not in how many materials you have seen, but in if you find the right method. Omgzlook is the right method which can help you sail through Microsoft MB-230 Quiz certification exam.
We can guarantee that you can pass the Microsoft MB-230 Quiz exam the first time. If you buy the goods of Omgzlook, then you always be able to get newer and more accurate test information.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
What's more, what make you be rest assured most is that we develop the exam software which will help more candidates get Cisco 350-601 exam certification. Adobe AD0-E207 - How do you want to prove your ability? More and more people prove themselves by taking IT certification exam. We will be with you in every stage of your Salesforce Pardot-Specialist exam preparation to give you the most reliable help. Amazon SAA-C03-KR - There is no reason to waste your time on a test. If you are tired with the screen for study, you can print the Citrix 1Y0-204 pdf dumps into papers.
Updated: May 28, 2022