Our MB-230 Dumps.Zip practice guide well received by the general public for immediately after you have made a purchase for our MB-230 Dumps.Zip exam prep, you can download our MB-230 Dumps.Zip study materials to make preparations for the exams. It is universally acknowledged that time is a key factor in terms of the success of exams. The more time you spend in the preparation for MB-230 Dumps.Zip learning engine, the higher possibility you will pass the exam. The SOFT version simulates the real exam which will give you more realistic feeling. When you are faced with the real exam, you can pass Microsoft MB-230 Dumps.Zip test easily. That is to say, there is absolutely no mistake in choosing our MB-230 Dumps.Zip test guide to prepare your exam, you will pass your exam in first try and achieve your dream soon.
Microsoft Dynamics 365 MB-230 It is unmarched high as 98% to 100%.
Omgzlook provide the best MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Dumps.Zip exam dumps PDF materials in this field which is helpful for you. To ensure that you have a more comfortable experience before you choose to purchase our Reliable Study Guide MB-230 Free exam quiz, we provide you with a trial experience service. Once you decide to purchase our Reliable Study Guide MB-230 Free learning materials, we will also provide you with all-day service.
Before you try to attend the MB-230 Dumps.Zip practice exam, you need to look for best learning materials to easily understand the key points of MB-230 Dumps.Zip exam prep. There are MB-230 Dumps.Zip real questions available for our candidates with accurate answers and detailed explanations. We are ready to show you the most reliable MB-230 Dumps.Zip pdf vce and the current exam information for your preparation of the test.
The way to pass the Microsoft MB-230 Dumps.Zip actual test is diverse.
In order to meet the requirements of our customers, Our MB-230 Dumps.Zip test questions carefully designed the automatic correcting system for customers. It is known to us that practicing the incorrect questions is very important for everyone, so our MB-230 Dumps.Zip exam question provide the automatic correcting system to help customers understand and correct the errors. If you want to improve your correct rates of exam, we believe the best method is inscribed according to the fault namely this in appearing weak sports, specific aim ground consolidates knowledge is nodded. Our MB-230 Dumps.Zip guide torrent will help you establish the error sets. We believe that it must be very useful for you to take your exam, and it is necessary for you to use our MB-230 Dumps.Zip test questions.
MB-230 Dumps.Zip online test engine can simulate the actual test, which will help you familiar with the environment of the MB-230 Dumps.Zip real test. The MB-230 Dumps.Zip self-assessment features can bring you some convenience.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
The three versions of our SAP C_TS4CO_2023 exam questions are PDF & Software & APP version for your information. Microsoft Adobe AD0-E207 certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. If you purchase our Palo Alto Networks PCCSE test guide, you will have the right to ask us any question about our products, and we are going to answer your question immediately, because we hope that we can help you solve your problem about our Palo Alto Networks PCCSE exam questions in the shortest time. Our Cisco 200-301-KR exam dumps can be quickly downloaded to the eletronic devices. Google ChromeOS-Administrator - In this highly competitive modern society, everyone needs to improve their knowledge level or ability through various methods so as to obtain a higher social status.
Updated: May 28, 2022