Every day they are on duty to check for updates of MB-230 Braindumps study materials for providing timely application. We also welcome the suggestions from our customers, as long as our clients propose rationally. We will adopt and consider it into the renovation of the MB-230 Braindumps exam guide. They are some brief introductions and basic information but also impressive. Just have a try and you will be interested in them! There are so many advantages of our MB-230 Braindumps guide quiz, and as long as you have a try on them, you will definitely love our exam dumps.
Microsoft Dynamics 365 MB-230 Actually, you must not impoverish your ambition.
Secondly, since our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Braindumps training quiz appeared on the market, seldom do we have the cases of customer information disclosure. But our Latest Practice MB-230 Test Online real exam is high efficient which can pass the Latest Practice MB-230 Test Online exam during a week. To prevent you from promiscuous state, we arranged our Latest Practice MB-230 Test Online learning materials with clear parts of knowledge.
The questions of our MB-230 Braindumps guide questions are related to the latest and basic knowledge. What’s more, our MB-230 Braindumps learning materials are committed to grasp the most knowledgeable points with the fewest problems. So 20-30 hours of study is enough for you to deal with the exam.
Microsoft MB-230 Braindumps - And we have become a popular brand in this field.
According to various predispositions of exam candidates, we made three versions of our MB-230 Braindumps study materials for your reference: the PDF, Software and APP online. And the content of them is the same though the displays are different. Untenable materials may waste your time and energy during preparation process. But our MB-230 Braindumps practice braindumps are the leader in the market for ten years. As long as you try our MB-230 Braindumps exam questions, we believe you will fall in love with it.
For many people, it’s no panic passing the MB-230 Braindumps exam in a short time. Luckily enough，as a professional company in the field of MB-230 Braindumps practice questions ,our products will revolutionize the issue.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
And we have been treated as the best friend as our Microsoft PL-400-KR training guide can really help and change the condition which our loyal customers are in and give them a better future. With our IAPP CIPT learning questions, you can enjoy a lot of advantages over the other exam providers’. If you really want to pass the Amazon DOP-C02-KR exam, you should choose our first-class Amazon DOP-C02-KR study materials. CyberArk CPC-SEN - Join us and you will be one of them. Perhaps you cannot grasp all crucial parts of the SAP E_ACTAI_2403 study tool by yourself.
Updated: May 28, 2022