And if you get any questions, please get contact with us, our staff will be online 24/7 to solve your problems all the way. Before you place orders, you can download the free demos of 7392X Exam Blueprint practice test as experimental acquaintance. Once you decide to buy, you will have many benefits like free update lasting one-year and convenient payment mode. So choosing appropriate 7392X Exam Blueprint test guide is important for you to pass the exam. One thing we are sure, that is our 7392X Exam Blueprint certification material is reliable. Being the most competitive and advantageous company in the market, our 7392X Exam Blueprint practice quiz have help tens of millions of exam candidates realize their dreams all these years.
ACIS 7392X You do not need to study day and night.
ACIS 7392X Exam Blueprint - Avaya Aura® Call Center Elite Implementation Exam We have always advocated customer first. In addition, we clearly know that constant improvement is of great significance to the survival of a company. The fierce competition in the market among the same industry has long existed.
After you use our study materials, you can get 7392X Exam Blueprint certification, which will better show your ability, among many competitors, you will be very prominent. Using 7392X Exam Blueprint exam prep is an important step for you to improve your soft power. I hope that you can spend a little time understanding what our study materials have to attract customers compared to other products in the industry.
Avaya 7392X Exam Blueprint - It will be a first step to achieve your dreams.
There may be a lot of people feel that the preparation process for 7392X Exam Blueprint exams is hard and boring, and hard work does not necessarily mean good results, which is an important reason why many people are afraid of examinations. Today, our 7392X Exam Blueprint exam materials will radically change this. High question hit rate makes you no longer aimless when preparing for the exam, so you just should review according to the content of our 7392X Exam Blueprint study guide prepared for you.
So there is nothing to worry about, just buy our 7392X Exam Blueprint exam questions. It is our consistent aim to serve our customers wholeheartedly.
7392X PDF DEMO:
QUESTION NO: 1
A call center has agents skilled In sales of product X.
You want them to be able to wrap up calls after they complete a sales call.
To allow this agent to wrap up a call, which parameter should be adjusted?
A. Call Handling Preference on the Hunt Group form
B. Direct Agent Call First on the Agent Handling form
C. Assigned Skill on the Hunt Group form
D. Timed ACW field on the VDN or Hunt Group form
Answer: A
QUESTION NO: 2
Which three statements about configuring a Call Center with the Elite offer are true? (Choose three.)
A. SLM can be used as an agent-based call distribution type.
B. Service Level Maximize (SLM) can be used as a skills-based call distribution type.
C. Call Management System (CMS) or IQ must be used as the reporting tool.
D. It is possible to use Vector Directory Number (VDN) skill preferences.
E. It includes Export Agent Selection (EAS) and Business Advocate (BA).
Answer: B,C,E
QUESTION NO: 3
Which two parameters must be configured to allow Service Observing while, off site? (Choose two.)
A. COR - Restriction Override set to all
B. Service Observing Listen Only Access Code
C. Service Observing (Remote/By FAC)
D. Telecommuter
Answer: B,C
Explanation
Reference Administering Avaya Aura Communication Manager page 504
QUESTION NO: 4
What provides built-in real-time and historical reporting capabilities for the call center,
Including, reports tor Splits/Skills, Agents, Vector Directory Numbers (VDNs) and trunk Groups?
A. Service Level Maximizer (SLM)
B. Basic Call Management System (BCMS)
C. Automatic Number Identification (ANI)
D. VuStats
Answer: B
QUESTION NO: 5
Which two benefits to a Call Center does the Call Vectoring feature provide? (Choose two.)
A. The ability for supervisors to monitor an agent's ACD calls
B. The conditional call treatment or routing based on parameters such as time of day, day of holidays, etc.
C. The customized handling of incoming calls via programmed commands
D. The ability for an agent to answer multiple Automatic Call Distribution (ACD) calls
E. The ability to change the skills assigned to an agent
Answer: B,C
If you still worried about whether or not you pass exam; if you still doubt whether it is worthy of purchasing our software, what can you do to clarify your doubts that is to download free demo of Salesforce B2C-Commerce-Developer. You just should take the time to study HP HPE0-S60 preparation materials seriously, no need to refer to other materials, which can fully save your precious time. If you think i'm exaggerating, you might as well take a look at our Microsoft MB-260 actual exam. Though our IIA IIA-CIA-Part1-KR training guide is proved to have high pass rate, but If you try our IIA IIA-CIA-Part1-KR exam questions but fail in the final exam, we can refund the fees in full only if you provide us with a transcript or other proof that you failed the exam. Fortinet FCSS_SOC_AN-7.4 - The three versions are very flexible for all customers to operate.
Updated: May 28, 2022