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QUESTION NO: 1
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
A. Use SSH to Avaya Breeze and run "display user xxxx" where xxxx is the station number.
B. Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development
Platform > Service Management click on List Presence Users.
C. Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users >
Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
D. Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users >
More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
Answer: C
QUESTION NO: 2
In Avaya Aura Messaging (AAM), which Command Line Interface command produces the same output as what is shown on the Process Status Results page in the AAM Web GUI?
A. appstat
B. statapp
C. sysstatus
D. vmstat
Answer: B
QUESTION NO: 3
traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session
Border Controller (SBC), calls to the public network, or calls from the public network.
Which two statements describe another function of traceSBC? (Choose two.)
A. traceSBC parses Avaya SBCE log files and displays SIP and PPM messages, you can use the tool even in case of TLS and HTTPS
B. traceSBC can trace SIP trunk calls but not Remote Workers calls at the same time
C. traceSBC command can be used from CLI ipsec user
D. traceSBC can only be used to view PPM messages if they are transported using HTTP instead
HTTPS
E. traceSBC can be used to view STUN/TURN messages.
Answer: A,E
QUESTION NO: 4
A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze SM100 has the wrong IP
Address in the configuration.
Where would you go to correct this problem?
A. Use SSH to Avaya Breeze , and run SMnetSetup.
B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform <
Server Administration, and edit the Server Instance.
C. Use SSH to Avaya Breeze , and use the route command to correct the routing table.
D. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
Answer: B
QUESTION NO: 5
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya
Aura Application Enablement Services (AES)?
A. DMCC/TSAPI
B. WCF
C. TR87
D. ASAI/TSAPI
Answer: A
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Updated: May 28, 2022