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CPHQ PDF DEMO:
QUESTION NO: 1
The Baldrige criteria were originally developed and applied to business; however, in 1997, healthcare-specific criteria
were created to help healthcare organizations address challenges such as focusing on core competencies, introducing
new technologies, reducing costs, communicating and sharing information electronically new alliance with healthcare
providers , and maintaining market advantage. The Baldrige healthcare criteria are built on the set of interrelated core
values and concepts. Which of the following is NOT out of those values and concepts?
A. Focus on the present
B. Valuing of staff and partners
C. Agility
D. Visionary leadership
Answer: A
QUESTION NO: 2
Quality improvement approaches are derivatives and models of the ideas and theories developed by thought leaders
and include all of the following EXCEPT:
A. PDCA/PDSA
B. ISO 2001
C. Baldrige criteria
D. Associate for process improvements
Answer: B
QUESTION NO: 3
The primary benefit of adopting a countrywide or global uniform set of discharge data is to:
A. Facilitate computerization of data.
B. Validate data being collected from other sources.
C. Facilitate collection of comparable health information.
D. Assist medical records personnel in collecting internal data.
Answer: C
QUESTION NO: 4
The best way a healthcare organization can measure whether it is meeting its goals and targets is to compare its
performance:
A. With other healthcare organizations of its status
B. Benchmarking
C. With the world's top healthcare organizations
D. Against itself over time
Answer: B
QUESTION NO: 5
The percentage of patients with congestive heart failure who are receiving an ACE inhibitor is an example of
retrospective measure. The use of ACE inhibitors in the population is indicated for all patients with an ejection
fraction of less than 40 percent. The ejection fraction is not part of the typical administrative database. Sometimes the
information is contained:
A. In an ERP system
B. In a separate computer record
C. In a stand-alone database in cardiology department and is generated in accessible
D. In a worksheet
Answer: C
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Updated: May 26, 2022