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Avaya Certified Implementation Specialist 6211 Questions Fee - Avaya Aura® Contact Center Multimedia Implementation Exam Your current achievements cannot represent your future success. If you are satisfied with our Instant 6211 Download training guide, come to choose and purchase. If you buy the Software or the APP online version of our Instant 6211 Download study materials, you will find that the timer can aid you control the time.
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6211 PDF DEMO:
QUESTION NO: 1
When you installed the Contact Center software, a set of default or sample applications are installed Which are two of the three default or sample applications? (Choose two.)
A. ContactFlow
B. MultimediaFlow
C. Secondary
D. Primary
Answer: A,B
QUESTION NO: 2
Which tool is used to create dean up rules and scheduled tasks in Contact Center Multimedia
(CCMM)?
A. System Control and Monitor Utility
B. CCMM Data Management
C. Contact Center Database Maintenance Utility
D. Control Utility
Answer: B
QUESTION NO: 3
Where are all agents used in the Avaya Aura Contact Center POM integration administered?
A. Contact Center Manager Administration
B. Avaya Proactive Outreach Manager
C. Avaya Aura Experience Portal
D. Avaya IQ
Answer: B
QUESTION NO: 4
A customer with Contact Center Multimedia (CCMM) needs to create, modify, and monitor outbound campaigns.
Which CCMM tool, accessed from the Contact Center Manager Administration (CCMA) application,provides this functionality?
A. the E-mail Manager
B. the CCMA
C. the Outbound Campaign Management Tool
D. the Multimedia Contact Manager
Answer: C
QUESTION NO: 5
Users of the Outbound Campaign Management Tool require access rights to the Outbound component.
Which component within the Center Manager Administration would the user be assigned Launchpad option access?
A. Contact Center Management
B. Multimedia
C. Configuration
D. Access and Partition Management
Answer: D
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Updated: May 28, 2022