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CSA PDF DEMO:
QUESTION NO: 1
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
A. Virtual Agent
B. Answer Agent
C. Connect Chat
D. live Feed
Answer: A
QUESTION NO: 2
Which term refers to application menus and modules which you may want to access quickly and often?
A. Breadcrumb
B. Tag
C. Bookmark
D. Favorite
Answer: D
QUESTION NO: 3
Data Policy can enforce mandatory data on import.
A. True
B. False
Answer: A
QUESTION NO: 4
Which application is used to change the number format per table?
A. System Maintenance
B. Table Maintenance
C. Number Maintenance
D. Record Maintenance
Answer: C
QUESTION NO: 5
Which tool is used to have conversations with logged-in users in real-time?
A. Comments
B. Now Messenger
C. Connect Chat
D. User Presence
Answer: C
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Updated: May 28, 2022