820-605試験過去問「Cisco Customer Success Manager」はCiscoの一つ認証試験として、もしCisco認証試験に合格してIT業界にとても人気があってので、ますます多くの人が820-605試験過去問試験に申し込んで、820-605試験過去問試験は簡単ではなくて、時間とエネルギーがかかって用意しなければなりません。 できるだけ100％の通過率を保証使用にしています。Omgzlookは多くの受験生を助けて彼らにCiscoの820-605試験過去問試験に合格させることができるのは我々専門的なチームがCiscoの820-605試験過去問試験を研究して解答を詳しく分析しますから。 しかし必ずしも大量の時間とエネルギーで復習しなくて、弊社が丹精にできあがった問題集を使って、試験なんて問題ではありません。
Digital Transformation Specialist 820-605 例外がないです。
Ciscoの820-605 - Cisco Customer Success Manager試験過去問の認定試験に合格すれば、就職機会が多くなります。 これは前例のない真実かつ正確なものです。受験生のあなたが首尾よく試験に合格することを助けるように、当社のITエリートの団体はずっと探っています。
きみはCiscoの820-605試験過去問認定テストに合格するためにたくさんのルートを選択肢があります。Omgzlookは君のために良い訓練ツールを提供し、君のCisco認証試に高品質の参考資料を提供しいたします。あなたの全部な需要を満たすためにいつも頑張ります。
Cisco 820-605試験過去問 - Omgzlookを選んだら成功を選ぶということです。
Omgzlookの専門家チームがCiscoの820-605試験過去問認証試験に対して最新の短期有効なトレーニングプログラムを研究しました。Ciscoの820-605試験過去問「Cisco Customer Success Manager」認証試験に参加者に対して30時間ぐらいの短期の育成訓練でらくらくに勉強しているうちに多くの知識を身につけられます。
OmgzlookのCiscoの820-605試験過去問試験トレーニング資料を持っていますから、どんなに難しい試験でも成功することができます。逆境は人をテストすることができます。
820-605 PDF DEMO:
QUESTION NO: 1
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D
QUESTION NO: 2
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B
QUESTION NO: 3
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B
QUESTION NO: 4
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E
QUESTION NO: 5
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D
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Updated: May 27, 2022